Privacy Policy
This privacy policy outlines how we collect, use, and protect your personal information in accordance with Quebec’s Law 25 and Canadian privacy regulations.
Information Collection and Use
We collect personal information for the following purposes:
- To provide and improve our services
- To communicate with you regarding our products and services
- To comply with legal obligations
The types of personal information we collect may include:
- Name and contact information
- Payment details
- Usage data and preferences
We collect this information through:
- Direct interactions with our website
- Cookies and similar tracking technologies
- Third-party service providers
Consent
We obtain your explicit and informed consent before collecting, using, or disclosing your personal information. You can withdraw your consent at any time by contacting us. Please note that withdrawing consent may limit your ability to use some of our services.
Data Protection and Security
We take the security of your personal information seriously and have implemented appropriate measures to protect it, including:
- Encryption of sensitive data
- Regular security audits and vulnerability assessments
- Employee training on data protection
Your Rights
You have the following rights regarding your personal information:
- Right to access your data
- Right to request corrections
- Right to data portability
- Right to request deletion (subject to legal requirements)
- Right to object to automated decision-making
You have the following rights regarding your personal information:
- Right to access: You may request a copy of the personal information we hold about you.
- Right to correction: You may request corrections to any inaccurate or incomplete information.
- Right to deletion: You may request the deletion of your personal information, subject to legal retention requirements.
- Right to data portability: You can request to receive your personal information in a structured, commonly used format, and transmit it to another organization.
- Right to object to automated decision-making: You have the right to object to decisions made solely by automated processes.
To exercise any of these rights, please contact us at the details below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, your personal information will be securely deleted or anonymized.
Third-Party Sharing
We may share your personal information with third parties under the following circumstances:
Service providers who assist us in delivering our services (e.g., payment processors, cloud storage providers)
Legal authorities, when required by law or to protect our legal rights
We ensure that third parties who process your personal information adhere to our privacy standards and legal obligations. If any of these third parties are located outside of Canada, we take steps to ensure that adequate protection measures are in place.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience, analyze website performance, and provide personalized content. You can manage your cookie preferences through your browser settings.
For more information on how we use cookies and tracking technologies, please see our Cookie Policy.
International Data Transfers
If we transfer your personal information outside of Quebec, we will conduct a Privacy Impact Assessment (PIA) to ensure the protection of your data in accordance with applicable privacy laws. We take steps to ensure that any international transfers meet the legal requirements for data protection.
Privacy Officer
We have appointed a Privacy Officer responsible for ensuring compliance with privacy laws. Contact us to get in touch with our privacy officer.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes to this policy. Please check this page regularly to stay informed.
Complaints
If you have concerns about our privacy practices, please contact our Privacy Officer. You also have the right to file a complaint with the Commission d’accès à l’information (CAI).
This privacy policy is designed to comply with Quebec’s Law 25 and Canadian privacy regulations. We are committed to protecting your privacy and maintaining the confidentiality of your personal information.